Appealing against a decision by CSN
If you believe that CSN has reached an incorrect decision, you can appeal against it. CSN must be in receipt of your appeal within three weeks from the date on which you were notified the decision.
You can appeal against decisions that CSN has reached. To do so, you must write a letter, i.e. your appeal, and send this to CSN. However, you need to include in the appeal details of which appeal court you will be appealing to. CSN must be in receipt of your written appeal within three weeks from the date on which you were notified the decision.
Decisions that cannot be appealed
You cannot appeal against decisions regarding the repayment of home equipment loans or decisions regarding the recovery of study allowance for people with disabilities (Rg-bidrag) or compensation for sign language training for parents (TUFF).
Lodge the appeal with the appeal court
The appeal must be lodged with an appeal court (National Board of Appeal for Student Aid, administrative court or administrative court of appeal). This means that you need to write at the top of the appeal which appeal court you are lodging the appeal with.
Appeal courts for lodging appeals
The nature of your case determines which appeal court you should lodge your appeal with.
Information you should include in your appeal
There is some information that you need to include in your appeal. The following information always needs to be included:
- which decision you are appealing against
- how you want the decision to be amended
- your contact details (name, postal address, phone number).
If you are being represented by a representative or deputy, you also need to include their contact details.
Read your decision to see all the information we need
In your decision from CSN, you received information about whether you can appeal against it and, if so, what information you need to include. You should therefore carefully read the content of your decision to see what information you need to include in the appeal.
Where to send your appeal
What happens when you appeal
The first thing that happens is that CSN checks whether we can amend the decision. If so, you will receive a new decision. We will then ascertain whether your appeal has arrived in time. If it has arrived on time, we will send your student finance case to the National Board of Appeal for Student Aid or your appeal regarding repayment of loans to the administrative court.
If the appeal has arrived too late, we will reject it.
Updated: 2024-02-20